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Official Launch Day Issues & Items needing attention


Eudemon
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If you haven't been on the official tdu2.com forums you may not have seen the work and communication going on by Atari. This is a massive change for those of us who remember the old TDU1 days (:cry:) and even though some of you may not believe this, Atari are actively investigating and working on fixing the problems that have been found and are also very keen to hear your feedback.

 

For the most upto version visit the official TDU2 Forums.

 

All Club Functionality is currently disabled while we resolve an issue with cheating.

 

Xbox

 

  • DLC Purchasing – This should be working now.
  • Pre-Order Code Redemption - Currently not available. We are working towards making this functionality available as soon as possible.
  • Pre-Order Casino Code Redemption -Should be working now.
  • Casino Access -Should be working now.
  • Club Creation causes crash for some users - This is now resolved. Unfortunately, clubs previously affected by this issue may have been lost and will need to be recreated.
  • Friends Filter on map does not show friends - This has been confirmed and escalated.

PC

 

  • DLC Purchasing – This should be working now.
  • Pre-Order Code Redemption - This should be working now. Please go to http://www.testdriveunlimited2.com/redeem to get your unlocks.
  • Getting your pre-order and DLC cars in-game -This should be working now.
  • Pre-Order Casino Code Redemption - This should be working now. Please go to http://www.testdriveunlimited2.com/redeem to get your Casino unlock.
  • Casino Access - The Casino is now available!
  • Steam Users cannot access Casino/DLC - This should be resolved now.
  • Version Discrepencies - This is working as designed for the moment. Depending on where and how you get the game, you will be provided with a different version number. While the version numbers differ, the game is identical. Future patches should bring all games to a unified version number.
  • The build title contains "QA" and "Review" - Known issue. Future versions should no longer contain the inaccurate label of "QA," but as expected the disc name will remain the same for the near future as they have already been printed.
  • Manual Unavailable - Some users have reported that the PC install did not come with a PC manual. We're working on a solution for customers affected by this issue.
  • Amazon not listed at /redeem - This should be resolved now.
  • Changing your account password locks out your profile - This has been escalated for investigation.

PS3

 

  • DLC Purchasing – This should be working now.
  • Pre-Order Code Redemption - This should be working now.
  • Pre-Order Casino Code Redemption - This should be working now.
  • Casino Access - This should be working now.
  • Server Offline Messages - Issue has returned! We are looking into it now.
  • Slow Download Speeds - Some PS3 users are reporting slow download speeds. We are looking into the situation to see if it is something on our end that we can resolve.
  • Wrong car image for Ferrari GTB China Ed. - This is fixed now. The correct car image now appears.
  • Inconsistent DLC items from other platforms - Users have reported that the PS3 store has products that are not available on other platforms. If anyone can add an image to this thread, that would be great.

 

Last updated 10/02/2011 @ 00:19 GMT

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This is the current list of problems from GMDestra over at the official forums.

 

Service Status

 

* Online Play – There are currently known issues with the stability of the Xbox servers. Due to this, you may see issues surrounding joining game sessions. We are working to resolve this.

* DLC Purchasing – Online

* Pre-Order Code Redemption - Online

* Pre-Order Casino Code Redemption -Online

* Getting pre-order cars and Casino in-game - Online

* Casino Access - Online, but due to stability issues on the Xbox servers, you may have trouble accessing the Casino, or joining game sessions.

* Clubs - Offline to fix an exploit

 

 

Issues Being Investigated:

 

* Cannot Join Friends - Some users are reporting that they cannot join their friends games due to a "Player Not Available Online" error message or a "Server Not Available" message. This is being looked into.

* Bugged Car in Used Car Dealer - Some users have reported seeing a car in the Used Car Dealer that looks like a purple Lancia and has no stats. This has been escalated.

* Friends Filter on map does not show friends - This has been confirmed and escalated.

* No Accessory Controls (Xbox Wheel) - Xbox wheel users report that they cannot control the accessories using the D-Pad. This will be looked into.

 

 

Fixed Bugs

 

* Club Creation causes crash for some users - This is now resolved. Unfortunately, clubs previously affected by this issue may have been lost and will need to be recreated.

 

 

 

Apparently the xbox360 servers are over loaded

@iB_Akimbo_Slice Thanks. The Xbox servers are a bit overloaded and this is causing insability. We are looking into it.

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Apparently the xbox360 servers are over loaded

@iB_Akimbo_Slice Thanks. The Xbox servers are a bit overloaded and this is causing insability. We are looking into it.

 

Overloaded? it sounds weird but, I LIKE!

I wondered if there would be a big community like for the PC version, it ofcourse wont be as big as on PC, but overloaded servers does mean there are enough people playing :thumbsup:

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I decided, despite the lake of FFB and because beside that i really liked the game,to not cancel my preorder of the game (PC), because i was hoping that ATARI would do something about it (FFB, better handling) , for Wheel user!

 

So this news put my hope up on this :)

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