Atari have been having to fend for themselves but only recently did they rearrange the board of directors with people who know nothing about games, now I know you think this is a bad thing but these people know how to run a business more than making games and when you're at the top you don't have to worry about making games, only making sure that the finances and business are running like a well oiled machine.
It might be too late for them, only time will tell.
What they really need is a restructuring of the business, one unit doesn't communicate with the other without communicating with another who has to get permission from another and this takes ages, whereas if they had a structured form of communication and a clear and linear method of travel between the different regions then this lack of knowing and then not informing their community would improve you would think significantly.