+1 I used to be with BT but left because The Home Hub was so unreliable and all the customer services are in Bangladesh.
Im on TalkTalk. Its as good as a chocolate teapot. HUGELY unreliable connection, high latencys, work let you use p2p or torrents, rubbish router that has hissy fits constantly, constantly d/c's me from game servers, HUGE lag, if you have more than 2 pcs on the network its slows to a crawl.
Im almost 400 miles from Manchester :S
Speeds look reasonable on paper yet I never see more than 200kb/s D/L even on servers that are hosted on 100 MB/s lines
Frankly i would never touch talktalk again with several barge pole strapped together.
however my mother doesn't seem to car as all they use it for is e-mails so Im stuck with an awful connection.