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Enable BigBnk in the launcher. Also, make sure your Project Paradise is working. In the main menu screen, it must say 0.03a instead of 1.66. Also make sure you have d3d9.dll in your TDU main folder. If the game crashes with d3d9.dll, make sure to remove any compatibility mode of the .exe files.

Thank you so the problem it seems is directx added the d3d9.dll and installed the dx again and then removed the compatibility mode on TestDriveUnlimited.exe fixed it

That being said, as of my knowledge cutoff date, Test Drive Unlimited's online services were originally hosted by GameSpy, which has since shut down. However, the TDU community has developed a modification called "Project Paradise" that allows players to continue playing online. Regarding your specific issue with your account, it's important to note that the availability and functionality of GameSpy and the associated online features may have changed since my last update. I recommend visiting the official forums or community websites dedicated to Test Drive Unlimited or Project Paradise for the most accurate and up-to-date information on how to create a profile and access online features.

iso is for tdu installation tried different iso files to make sure game files are not damaged and platinum is zipped yes and coppied that files to the euro and the main folder and maked sure the big.bnk is checked but still the result as the screanshots as you see

Wait, what? ISO files? TDU Platinum is zipped only, no ISO afaik.

I re installed too the game I mean and tried a couplke of different download of iso files any other suggestions

Add the game to the exceptions of your antivirus and firewall, perhaps they limit some of the functions of the game