Jump to content
We promise no intrusive ads, Please help keep the community alive
Consider supporting us by disabling your ad blocker / add to whitelist / purchasing VIP.

Funny Call Centre Recordings


DriftNismo

Recommended Posts

I was just looking through my sent box on Yahoo from a few years ago and found this, i laughed so hard at the last one.

 

The last one is great.

 

Actual call centre conversations!!!!!

Customer: "I've been ringing 0700 2300 for two days and can't get through to enquiries, can you help?"

Operator: "Where did you get that number from, Madam?"

Customer: "It was on the door to the Travel Centre".

Operator: " Madam, they are our opening hours".

 

------------------------------------------------------------------------

Samsung Electronics

Caller: "Can you give me the telephone number for Jack?"

Operator: "I'm sorry, sir, I don't understand who you are talking about".

Caller: "On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?"

Operator: "I think you mean the telephone point on the wall".

 

----------------------------------------------------------------------

RAC Motoring Services

Caller: "Does your European Breakdown Policy cover me when I am travelling in Australia?"

Operator: Doesn't the product give you a clue?

 

----------------------------------------------------------------------

Caller (enquiring about legal requirements while travelling in France):

"If I register my car in France, do I have to change the steering wheel to the other side of the car?"

 

----------------------------------------------------------------------

Directory Enquiries

Caller: "I'd like the number of the Argoed Fish Bar in Cardiff please".

Operator: "I'm sorry, there's no listing. Is the spelling correct?"

Caller: "Well, it used to be called the Bargoed Fish Bar but the 'B' fell off".

 

----------------------------------------------------------------------

Then there was the caller who asked for a knitwear company in Woven.

Operator: "Woven? Are you sure?"

Caller: "Yes. That's what it says on the label; Woven in Scotland".

 

----------------------------------------------------------------------

On another occasion, a man making heavy breathing sounds from a phone box told a worried operator: "I haven't got a pen, so I'm steaming up the window to write the number on".

 

----------------------------------------------------------------------

Tech Support:

"I need you to right-click on the Open Desktop".

Customer: "OK".

Tech Support: "Did you get a pop-up menu?".

Customer: "No".

Tech Support: "OK. Right-Click again. Do you see a pop-up menu?"

Customer: "No".

Tech Support: "OK, sir. Can you tell me what you have done up until this point?".

Customer: "Sure. You told me to write 'click' and I wrote 'click'".

 

----------------------------------------------------------------------

Tech Support: "OK. In the bottom left hand side of the screen, can you see the 'OK' button displayed?"

Customer: "Wow. How can you see my screen from there?"

 

----------------------------------------------------------------------

Caller: "I deleted a file from my PC last week and I have just realised that I need it. If I turn my system clock back two weeks will I have my file back again?".

 

----------------------------------------------------------------------

There's always one. This has got to be one of the funniest things in a long time. I think this guy should have been promoted, not fired.

This is a true story from the Word Perfect Helpline, which was transcribed from a recording monitoring the customer care department. Needless to say the Help Desk employee was fired; however, he/she is currently suing the Word Perfect organization for "Termination without Cause".

 

Actual dialogue of a former WordPerfect Customer Support employee, (Now I know why they record these conversations!):

 

Operator: "Ridge Hall, computer assistance; May I help you?"

Caller: "Yes, well, I'm having trouble with WordPerfect."

Operator: "What sort of trouble??"

Caller: "Well, I was just typing along, and all of a sudden the words went away."

Operator: "Went away?"

Caller: "They disappeared."

Operator: "Hmm. So what does your screen look like now?"

Caller: "Nothing."

Operator: "Nothing??"

Caller: "It's blank; it won't accept anything when I type."

Operator: "Are you still in WordPerfect, or did you get out??"

Caller: "How do I tell?"

Operator: "Can you see the C: prompt on the screen??"

Caller: "What's a sea-prompt?"

Operator: "Never mind, can you move your cursor around the screen?"

Caller: "There isn't any cursor: I told you, it won't accept anything I type."

Operator: "Does your monitor have a power indicator??"

Caller: "What's a monitor?"

Operator: "It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on??"

Caller: "I don't know."

Operator: "Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that??"

Caller: "Yes, I think so."

Operator: "Great. Follow the cord to the plug, and tell me if it's plugged into the wall"

Caller: "Yes, it is."

Operator: "When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one??"

Caller: "No."

Operator: "Well, there are. I need you to look back there again and find the other cable."

Caller: "Okay, here it is."

Operator: "Follow it for me, and tell me if it's plugged securely into the back of your computer."

Caller: "I can't reach."

Operator: "Uh huh. Well, can you see if it is??"

Caller: "No."

Operator: "Even if you maybe put your knee on something and lean way over??"

Caller: "Oh, it's not because I don't have the right angle - it's because it's dark."

Operator: "Dark??"

Caller: "Yes - the office light is off, and the only light I have is coming in from the window "

Operator: "Well, turn on the office light then."

Caller: "I can't."

Operator: "No? Why not??"

Caller: "Because there's a power failure."

Operator: "A power.............. A power failure? Aha, Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in??"

Caller: "Well, yes, I keep them in the closet."

Operator: "Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought

it from."

Caller: "Really? Is it that bad?"

Operator: "Yes, I'm afraid it is."

Caller: "Well, all right then, I suppose. What do I tell them??"

Operator: "Tell them you're too f*%king stupid to own a computer".

Link to comment
Share on other sites

Here are some funny 999 calls (with the Homebase one in it, whatever Homebase is).

 

Funny 911 (American equivalent of 999)Some redneck got attacked by a deer, and a dog:

https://www.youtube.com/watch?v=1BQW-0dpNrA

 

This one is funny. 4 year old needs help with math:

https://www.youtube.com/watch?v=PrYdTLwtiss

 

This guy is in distress because he can't get his mouse to work"

https://www.youtube.com/watch?v=ey1qBA77niE

Link to comment
Share on other sites

Lmao, that 4 year old girl was funny. I don't remember doing stuff like 16 - 8 when i was 4 though and we're a year ahead of the US so i don't know why she was doing it. And the mouse one is just stupid, i can't believe how stupid that guy is lmao. And the deer one, "Who gets the deer, me or the dog?!" lmao. Oh, and Homebase is like Home Depot in the UK.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.



×
×
  • Create New...